• Our Services

    HP Billing Services, LLC motto is: 'more time for your patients and the rest of your life.' We specialize in medical claims billing, additional administrative and practice management services.

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  • Health Professionals

    We serve a variety of health professionals with medical claims billing, additional administrative and practice management services.

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Additional Administrative Sevices
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    Credentialing and re-credentialing . . . :

    With your practice information on file we complete credentialing applications and keep up with re-credentialing requirements as they arrive. We will keep track of expirations, meaning you have no worry about any lapses in your information on file with your various insurance companies. How nice to know we will take care of your every need to keep credentialing and re-credentialing paperwork done. Without an updated credentialing file medical claims cannot be processed.

    Miscellaneous paperwork:

    Does it seem like there is always another piece of paperwork showing up in your mail box, e-mail inbox, demanding your attention, and time? Just fax, or mail, or forward the e-mail to us and we will do the rest.

    Proof of malpractice insurance and current professional license:

    We will handle all your requests received either by e-mail or mail. Simply mail the requests, fax, or forward the e-mail requests to us and we will follow up. Also, if you have joined CAQH we will keep your file updated and do all required “attests”.

    Keeping up with your phone calls and e-mails:

    When busy with current patients it is difficult keeping up with phone calls and e-mail messages from potential new patients. In today’s world potential new patients move right onto the next provider on their list and have little patience waiting for your response. Keeping your schedule full is vitally important to meeting your financial goals. With this service you can call-forward your phone messages to your designated billing specialist. You can also have potential new patients carbon copy us on their e-mail to you, or you can forward that e-mail to us for follow-up. So much time is spent at the beginning of a patient relationship. We are here for this very important, but time-consuming, part of your practice. This means more time for your patients, and the rest of your life.

    Calling prospective new patients for insurance and contact info:

    In our full-service comprehensive medical claims billing service our providers fax to us the new client Insurance Information form and a copy of the patient’s insurance card, front and back. For an additional administrative fee we can go one step further for you. Have your potential new patient call your designated claims billing specialist and they will call your patient to get all pertinent information. No need taking time to explain to new patients what they need to do to begin, just have them call us and we do the rest.

    Determining whether potential new patients can pay their out-of-pocket expenses?:

    In today’s medical health care field out-of-pocket expenses are sky-rocketing for many potential patients. Sometimes people are not informed properly of their financial obligations and honestly do not understand what portion they must pay for their medical care. Also, we have potential patients who understand their financial obligation, but have decided they will not pay even though they want to utilize professional services. Our services help to avoid these outcomes.

    As part of our comprehensive service we discern for your potential new patients whether they are either willing, or able, to pay their financial obligations. We then provide this information for you to discern about a potential new patient. Of course, it is your prerogative to accept new patients who cannot pay their deductible, co-pay, or co-insurance, as you can write off these expenses for patients you wish to serve. However, we want to provide informed information for your best decision.

    For those patients who we discern, and you concur, will not pay their financial obligations we charge an administrative fee for our research and communication time. It is our desire to empower your practice with the best information when beginning effective professional relationships.

    Patient scheduling:

    Much time is spent in your practice scheduling and rescheduling new patients, and returning patients. At HP Billing Services, LLC we will work with your patients to find the best time to meet with you, according to the needs of your schedule. Your designated billing specialist will work with your scheduling system and patients, and the parameters for your schedule, to keep your schedule as full as possible. If patients are not scheduled properly then appointments are not met, meaning financial requirements are not fulfilled. A full schedule is important, and we will work to keep your calendar full of excellent new patients. Let us handle the “revolving door” for you, saving much time for your practice, and your life.

    Your monthly statement Practice envelope and remittance envelopes:

    For an additional charge we will use your specially designed remit envelopes to include with your practice envelopes when mailing your patient statements. This gives a very professional image as your patients will receive monthly statements on your stationary and remit envelopes. We encourage the practice of using remit envelopes to make payment easier.

    Additional collection service is available:

    As part of our full-service medical claims billing service we follow up with your accounts for the first two months with notes attached to the statement and a follow-up phone call if needed while the patient continues to work with your practice, and for two months after work is completed or terminated. (Please note patients who continue to pay their amount owed on their monthly statements after completion of professional work are included in our comprehensive service.)

    For patients who have maintained an unpaid account after the two months billing cycle following completion of their work, for a contracted percentage of the outstanding amount, we will continue to do collections work after 60 days to keep your accounts paid in full as much as possible. Just ask about this additional service. You will receive monthly aging reports on your accounts as part of our comprehensive, full service claims billing service informing you of the accounts which are consistently in arrears. Why not enjoy extra collections support if you need it. In today’s world keeping your accounts as paid in full as possible is vital for staying in business!  Contact us.

    HP Billing Services, LLC is here to support your very valuable work of helping patients each and every day. Our support is here for your practice. If there are services you need to have done that are not listed above, or included in our comprehensive full-service claims billing service, please contact us.

    Thank you for your interest in HP Billing Services, LLC. We are here to serve you on the front lines of the medical health field as a dedicated medical health professional. Much paperwork, and other demands, take away from the valuable work of helping patients find healing, improvement, and health in their lives. To learn more about our Additional Administrative Services. Contact us.

    HP Billing Services, LLC

    400 Evergreen Blvd., 322D

    Vancouver, WA 98660

    Fax: 971.275.1223

    Phone: 971.200.4675/877.567.4066

     

    Business mailing address:

    P. O. Box 19929

    Portland, OR 97280

    e-mail: information@hpbillingservices.com

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